Don't Take Our Word For It: Hear From Real Customers

I couldn’t be happier with the service I received from One Hour! From the first phone call to the final installation, the entire team was professional, punctual, and incredibly knowledgeable. The technician (AV) showed up on time, worked efficiently, and left everything spotless. He quickly diagnosed the issue with my old system and walked me through my options without any pressure. It’s rare to find a company that combines top-quality work with outstanding customer service. I highly recommend One Hour to anyone needing heating or cooling services. They’ve definitely earned my trust and future business!

10 stars is more appropriate! This company is the epitome of service! Above and beyond any expectations. I had to handle this transaction for my elderly parent from another state. The gentleman who came to give the quote, Eric, was the nicest, most respectable person to my mom. The owners (Jeff, Mike, Don) communicated with me directly to facilitate the install and financing. The level of compassion these folks provided is unheard of in today’s world. They treated this as if it were their mother. The install was a huge, all day event. They had to remove attic stairs. It was a doozy. They reinstalled the stairs and came back to check the re-installation was done correctly and was complete. They also came out a week later to confirm everything they’d gone over with her (new thermostats can be difficult to learn as an aging parent) she still remembered and that the vents were pointing in the direction she wanted and blowing cool air. I HIGHLY RECOMMEND One Hour Heating and Air Conditioning for all of your HVAC needs - and anything else if they do it!

I recently used One Hour Heating and Air Conditioning when my AC stopped working in the middle of a hot summer day, and I couldn’t be more impressed. From the very first call, their team provided great service and had a technician scheduled right away and he showed up right on time, which was much appreciated. The technician was extremely knowledgeable and quickly diagnosed the issue with my AC unit. He explained the problem clearly and walked me through my options without any pressure. I could tell right away that honesty and transparency are core values at this company. The repair was completed quickly, and my home was cool again within hours. I’m glad I’ve found such a trustworthy HVAC company that genuinely puts their customer first. I highly recommend One Hour Heating and Air Conditioning to anyone needing AC repair, maintenance, or installation. They truly deliver on their promises!

During one of the worst heat waves this summer, our air conditioning suddenly went out. We were desperate for help. I called One Hour Heating & Air and was blown away by their response time—the technicians arrived incredibly fast and immediately got to work. They were professional, compassionate, and efficient. Within no time, cool air was flowing again! I highly recommend them for anyone needing honest and reliable HVAC service.

Georgia power hit a line on the side of my house and caused a surge that blew my entire HVAC system out. They came out the night before new years after 7pm because they knew I had a baby in the house and it was getting to freezing temperatures that night. They fixed the issue within an hour and my heat was working. They are amazing people at one hour heating & air. Thank you guys so much!

If you want a company that has the attention and customer service of a small, family owned company and the long term support/dependability larger brands...One Hour HVAC is a perfect option. One of the few service based businesses that I recommend to friends and family.

Unfortunately, our heat stopped working the day after Thanksgiving. We found One Hour Heating & Air on Yelp and gave them a try. They were one of a few who responded to our project request, and we're glad they did. Eric came out on Saturday to check it out, and gave us our options. Unfortunately, we needed a new unit but he was great and very patient in walking us through what was going on. He thoroughly inspected the units inside and outside and took pictures to show us the problems. No one else has done that. He also talked to us about some things to be aware of in the future. We ended up having to get a new system but the process was easy. Eric and AV came back on Monday and installed the new units and checked everything to make sure we wouldn't have any problems. They were so kind and very responsive, and very honest. Don, the owner, also came by to check in and say hello, which was cool (he certainly didn't have to do that) and we enjoyed talking with him. They also put in a new thermostat and showed us how to program it. They swept up afterwards and everything works great. We're very thankful for their prompt attention because it's been pretty cold these past few days and not everyone would have worked so hard and so fast to get this taken care of. They'll also be servicing our system moving forward. Thank you Eric, AV, and Don!

Honest, reliable and trustworthy. We needed two gas valves checked. Eric could easily have checked and said they would need to be replaced, obviously at a sizeable cost. Instead, Eric reviewed both in detail, carried full inspection and testing before making it clear they didn't need changing. Absolutely shocked to find such an honest contractor. Highly recommended for any HVAC or Plumbing needs

During a brutal heat wave, our AC went out and I called for help. They showed up the same day, exactly when they said they would. The technician quickly found the problem, explained it clearly, and fixed it on the spot. Best of all, it turned out to be a simple repair and they charged a very fair price. I really appreciate the honesty, professionalism, and fast service—highly recommend!